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Bowling club get vital donation

Diamond Facilities Support has given a donation to help train coaches at a local bowling club.

Acocks Green Youth Tenpin Bowling club, based at Acocks Green Bowl, have been appealing for donations to help train their new generation of coaches.

Diamond Facilities Support, based in Coleshill, have donated £50 to the club – meaning it now has now raised £350 and hopes to reach the £1,000 mark in the ongoing fundraiser.

Mark Smith, Acocks Green YBC tournament secretary, said: “I was a member of the bowling club when I was eight, and with my son now at the club, at 43, I’m back involved again – it has been a huge part of my life.

“Bowling is a great activity for young people to get involved in, it’s great to keep active, socialise and build teamwork skills.

“I’d like to thank Diamond Facilities Support for their help, every donation is crucial to the ongoing success of the bowling club.”

The long-standing club has been operating for over 50 years and many of the current coaches are now nearing retirement.

Members of the club range from the ages of six to 23, with players from ages 18 to 23 joining the Young Adults Club.

The club plans to use the money to fund training for their new coaches from the BTBA (British Ten-pin Bowling Association), training the new coaches to a league, county and national standard.

So far, they have raised enough to fully train two new coaches – who work entirely on a voluntary basis.

New coaches are made up primarily of parents who have an interest or experience in the sport.

Adam Atkins, joint managing director at Diamond Facilities Support, added: “A club like Acocks Green Youth Tenpin Bowling club is brilliant for young people and it is vital that they are able to stay open and operating at a high standard.

“I hope the club reaches its target and is able to operate for many years to come.”

For more information about Acocks Green YBC visit or on Facebook @acocksgreenyouthbowling

To donate to the club contact

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Adam Atkins and Helen Cooper



Diamond Facilities Support (DFS) has been listed as one of the fastest growing facilities management companies by an industry report.

DFS has made it into the top 50 of the Plimsoll Report’s facilities management survey, which covers over 420 different companies in the sector.

The Plimsoll Report is conducted by experts who analyse the finances of companies across 1600 industries and sectors.

In the 12 months to December 2015 DFS’ total sales increased by 61 per cent, well above the industry average of 4.9 per cent.

It comes after the firm, which formed in February 2010, has secured a clutch of contracts over the past year with the likes of TGI Fridays, Loungers, Swinton Insurance and Orchard Care Homes.

Since forming, DFS has also won the services of retail giants such as The Range and JD Sports, and now employs 118 staff.

Adam Atkins, joint managing director at DFS, said: “This is fantastic recognition of how we have grown in such a short space of time, and it’s great to know that we are now mixing with some of the biggest companies in our sector.

“We have grown our turnover significantly every single year since we started and are generating new business all of the time, and expect to achieve in excess of £8million turnover by the end of this year.  This equates to further growth of 45 per cent from 2015.

“Our growth has been down to the wide variety of services we can offer to other businesses – this includes a reactive response service through to cleaning contracts and building compliance.

“Competition in our industry is fierce and it’s all about responsiveness and high standards of service which is why we retain existing clients and win new business via referrals, so to be one of the leaders in our own sector bodes very well for the future.”




A Midlands facilities services company is on course for another record year of turnover after securing a clutch of long-term, six-figure deals nationwide.

Diamond Facilities Support (DFS), based in Coleshill, has signed a two-year deal with Swinton Insurance to maintain around 200 of its branches nationwide, creating a handful of field-based jobs in the process.

Over the two years, DFS will provide a 24-hour reactive helpdesk, along with compliance such as gas servicing, electrical testing and emergency lighting.

It comes after an additional three-year, six-figure contract was also secured with care provider HFT and then a clutch of other contracts with Orchard Care Homes and Lighthouse Health Care. All providing a 24-hour reactive helpdesk, reactive maintenance and quoted works nationwide.

The news is encouraging for DFS which is aiming to top last year’s record turnover of £5.7 million by reaching the £8 million mark in 2016.

These deals are the latest coup for the Midlands firm which has attracted other big companies such as The Range and JD Sports, creating over 100 jobs since its inception in 2010.

Adam Atkins, managing director at Diamond Facilities Support, said: “We’re delighted to be able to secure these contracts to add to our growing client base.

“We are now approaching 30 clients spread across so many different sectors – from gymnasiums and restaurants to care homes and retailers – so it’s fantastic that we have been able to branch into the insurance sector for the first time.

“The addition of Orchard Care Homes and Lighthouse Health Care also consolidates our presence in the care home sector, as we already provide services to the likes of HFT and Octopus Healthcare.

“Our growth can largely be put down to the tailored, responsive service that we provide to suit each business. Our services are broken down into six divisions so clients are able to identify the specific ones that work for them or alternatively take our fully integrated service.

“Whether it is simply reactive works, or managing our clients’ whole supply chain, ensuring they are getting value for money is our top priority.

“This is an extremely exciting period for the business as we expect this growth to continue over the coming months with existing customers and deals with other national companies.”

For more information about DFS, visit

Ethan Beales



A group of Coleshill-based workers swapped their usual uniform for t-shirts and jeans to support a cause close to their colleague’s heart.

Members of staff at Diamond Facilities Support (DFS) each donated a pound to take part in “Dress Down Friday” and raised £75 for Steps Conductive Education Centre in Loughborough.

The fundraising idea was that of Susan Beales, Executive Assistant at DFS, whose four year-old grandson Ethan Beales has polymicrogyria, a form of cerebral palsy.

The Steps Conductive Education Centre is a Midlands charity, providing specialist support to children with motor disorders, enabling them to lead fuller, more active lives.

By helping the children develop their physical, emotional, spiritual and communication skills in a relaxed environment, their integration into school and their own communities is made easier.

Susan said: “Steps provides so much support and assistance for my grandson which has been a lifeline to my son and daughter-in-law, so I wanted to do something that would make a difference and give something back to say thank you.

“Everybody in the office played their part and got involved in Dress Down Friday, so a massive thank you to them for helping to make a difference to this great cause.”

The money raised by staff at DFS will go towards the various groups and activities offered to children and their parents at Steps.

Trish Edwards, manager at Steps Conductive Education Centre, added: “We’d like to thank everybody at DFS for their kind donation which is greatly appreciated.

“We need to raise £200,000 each year to continue to run Steps and this is becoming increasingly difficult in this economic climate.

“The service we offer is free and is so greatly appreciated by those who attend, so we make sure every pound contributed counts.”

Adam Atkins, managing director at DFS, continued: “We were all touched to hear how this charity has helped Susan’s family over the last few years, so we were more than happy to do our bit for what is a worthwhile cause.”




A Coleshill-based business is donating £300 to a charity that helped their colleague in his hour of need.

In September 2015 David Williams’ new-born daughter Aoife needed urgent medical attention having suffered very acute Meconium Aspiration Syndrome – a condition where waste was ingested into her lungs while still in the womb.

When Aoife was transferred to Addenbrooke’s Hospital in Cambridge for specialist treatment, The Sick Children’s Trust charity stepped in to help both parents.

David and his wife were provided with a bedroom and shared lounge and kitchen in the charity’s 'Chestnut House' accommodation for ten days, which allowed them to be just feet away from their daughter throughout her treatment.

Aoife has now made a complete recovery, and her father is now in the middle of organising a bike ride to raise vital funds for The Sick Children’s Trust.

David with daughter Aoife, his son George and wife Tina.

David with daughter Aoife, son George and wife Tina

The Sick Children’s Trust provides free, high-quality ‘Home from Home’ accommodation, as well as emotional and practical support, to families with sick children in hospital in the UK.

David, who is corporate development manager at Diamond Facilities Support (DFS), said: “The accommodation gave me and my wife immense relief and enabled us to spend as much time as possible with Aoife, and be on hand when there was a chance it might be the only time we’d get to spend with her.

“It costs The Sick Children’s Trust £28 to provide accommodation every night and they rely entirely on voluntary income, so as my way of saying thank you and giving something back, I’m aiming to raise £7,500 from our charity bike ride in June.”

The 580 kilometre bike ride is called 24 hours 2 Le Mans, and is challenging cyclists to ride from The Royal London Hospital, East London to the Circuit de la Sarthe, Le Mans in just one day.

All donations made to each rider taking part will go towards helping The Sick Children’s Trust provide accommodation to families with seriously ill children.

Adam Atkins, managing director at DFS, added: “All of us were touched to hear about how David and his family were helped during a difficult period, so we were more than happy to make a donation to what is a great cause.”

To make a donation and get behind the charity bike ride, visit




Engineers from a Midlands business have been praised for their efforts in helping flood victims return to their homes following the recent storms.

Since the start of December right through to the end of January, thousands of homes and businesses have been ruined in the north of England and Scotland by five different storms – known as Desmond, Eva, Frank, Gertrude and Henry.

Over 10 engineers from national maintenance firm Diamond Facilities Support (DFS), whose headquarters are on Coleshill Industrial Estate, have visited various affected towns to perform the vital task of restoring electricity to hundreds of homes.

At the turn of the New Year, engineer Scott Gall did a significant round trip every day for two weeks to help the Scottish residents of Ballater, which had been submerged in up to seven feet of water.

Scott said: “I would leave my home in Blairgowrie at 5am and not return until 11pm in minus conditions, but none of that mattered to me, my main priority was to do everything within my power to help people return to their homes.

“On my first day I arrived to a sea of devastation and it really wasn’t nice to behold. By the time I got there a lot of the water had subsided but you could see on the houses where the water had got up to.

“We spent the two weeks restoring electricity to around 50 homes. This involved installing temporary electricity boards to enable the dehumidifiers to go in and dry the houses out, and making sure the electricity supply is safe.”


Scott Gall, one of the engineers who helped flood victims.

Scott Gall

There were similar scenes in Kendal and Halifax where Garry Butterfield was part of a team that spent a week away from his family replicating the same job.

Garry, from Leeds, added: “Seeing the devastation on people’s faces was more than enough motivation to keep going.”

“I had only been with the business for two weeks when the storms struck so I had to learn the ropes pretty quickly, but in my opinion I was just doing my job.”

Adam Atkins, director of DFS, paid tribute to his staff who had been working flat out amid difficult circumstances.

Adam said: “I’m extremely proud of the work carried out by our team in such difficult circumstances.

“During January we took over 1,000 calls from people needing help with electrical work following the devastation caused by the floods, and despite the huge workload lined up, each and every one of them has maintained a great degree of care.”

DFS is also a facilities management company, and in 2015, turned over £5.7 million. High profile clients include JD Sports, Bill’s Restaurants, Atkins Global and The Range, and have recently re-secured a multi-million pound contract with Pure Gym.