Monthly Archives: December 2015

A record year for Diamond Facilities Support

21 December 15

An independent facilities services company has returned record results after a clutch of large contract wins.


Diamond Facilities Support, based in Coleshill, has recorded a turnover in excess of £5.5 million for the past 12 months and is expecting that to grow by a further 25 per cent by the end of 2016.


The firm, which was founded in 2010, delivers a range of hard and soft facilities support across the UK and works for clients including JD Sports, Pure Gym, Bill’s Restaurants and Atkins Global.


It recently won a three year contract with Hft, which has maintenance responsibility for approximately 500 registered care and supported living homes from Newcastle to Cornwall. The deal is expected to be worth up to £1.5 million a year.


Adam Atkins, who launched the company with Helen Cooper after both working for Property Services Group Willmott Dixon, said the growth was down to securing a range of new contracts, but also expanding the range of services tailored to appeal to new sectors.


“We have won our first cleaning contract in 2015 with Gails Artisan Bakeries, and have expanded in retail winning work with JD Sports and most recently The Range and we see both those areas as considerable growth opportunities in 2016.


“But we have developed the structure of the business to ensure that we maintain the levels of service that are key to our success while still factoring for more growth.


“We have organised the business into six divisions covering all the services we offer which allows the customers total clarity and makes us as efficient as it is possible to be. Quality of service and speed of response is key in our industry and while we are always looking to improve, I believe we set the standard on both fronts.


“We believe our existing customer base will allow us to continue the growth but we are also looking to expand into the public sector.”


The growth of Diamond FS has seen the company grow to almost 100 staff in less than six years.


Helen Cooper added: “We are permanently looking for quality staff and we have developed a really strong team ethos. We only moved to our present headquarters in March and we are now having to make several alterations to house the growing team.


“We run all our operations out of Coleshill and we very much want to remain in the town as many of our staff have been with us since we started.”

Diamond lands three year contract worth £4.5m

08 December 15

A Midlands-based facilities services company, which operates across the UK, has landed a seven figure contract with a leading learning disabilities charity.

Diamond Facilities Support, based in Coleshill, won a competitive tender for a three-year contract to supply services to Hft, which has maintenance responsibility for approximately  500 registered care and supported living homes from Newcastle to Cornwall.

The contract, which is expected to worth up to £1.5 million a year, will see Diamond providing a 24-hour, seven-days- a-week helpdesk and undertaking around 400 jobs at the centres ever week.

Additionally, it will supply Hft with all its reactive maintenance and its compliance work across all utilities, as well as helping to manage some of its nominated suppliers. Diamond, which was founded six years ago and employs 80 staff, had undertaken quoted work for Hft over the last two years.

Director Adam Atkins said: “This is a major contract win for us and will be our first venture into a full service contract in the care industry.

“We have worked with Hft on a job-by-job basis and the relationship has grown from there, but this takes it to a much higher level and is a very valuable contract win for us.

“We have recruited a number of field-based engineers located at strategic points across the country and have strengthened our projects team. The new contract is likely to take our staff numbers close to the 100 which represents a considerable expansion.

“Due to the work that Hft undertakes, swift response, open communication and site safety will be of critical importance.”

Hft, a national charity for people with learning disabilities, which supports over 2,500 adults to live independently in their homes through supported living services or in small person-centred homes. It also supports people with learning disabilities to take part in activities, to make friends or develop relationships and to find work.