A record year for Diamond Facilities Support



An independent facilities services company has returned record results after a clutch of large contract wins.   Diamond Facilities Support, based in Coleshill, has recorded a turnover in excess of £5.5 million for the past 12 months and is expecting that to grow by a further 25 per cent by the end of 2016.   The firm, which was founded in 2010, delivers a range of hard and soft facilities support across the UK and works for clients including JD Sports, Pure Gym, Bill’s Restaurants and Atkins Global.   It recently won a three year contract with Hft, which has maintenance responsibility for approximately 500 registered care and supported living homes from Newcastle to Cornwall. The deal is expected to be worth up to £1.5 million a year.   Adam Atkins, who launched the company with Helen Cooper after both working for Property Services Group Willmott Dixon, said the growth was down to securing a range of new contracts, but also expanding the range of services tailored to appeal to new sectors.   “We have won our first cleaning contract in 2015 with Gails Artisan Bakeries, and have expanded in retail winning work with JD Sports and most recently The Range and we see both those areas as considerable growth opportunities in 2016.   “But we have developed the structure of the business to ensure that we maintain the levels of service that are key to our success while still factoring for more growth.   “We have organised the business into six divisions covering all the services we offer which allows the customers total clarity and makes us as efficient as it is possible to be. Quality of service and speed of response is key in our industry and while we are always looking to improve, I believe we set the standard on both fronts.   “We believe our existing customer base will allow us to continue the growth but we are also looking to expand into the public sector.”   The growth of Diamond FS has seen the company grow to almost 100 staff in less than six years.   Helen Cooper added: “We are permanently looking for quality staff and we have developed a really strong team ethos. We only moved to our present headquarters in March and we are now having to make several alterations to house the growing team.   “We run all our operations out of Coleshill and we very much want to remain in the town as many of our staff have been with us since we started.”