Posts Tagged: news

Diamond Facilities Support Group has achieved its ninth consecutive year of growth in turnover.

The firm, which is based on Birmingham Business Park, generated £9.5 million of turnover in the 2018/9 financial year – a £1 million increase on the previous year.

It follows a year that has seen the firm launch three businesses to form the Diamond Facilities Support Group in a bid to provide more than 90 per cent of services from in-house personnel, creating 60 new jobs currently, with plans for further growth.

These include fire and security maintenance and compliance through Sanctuary Fire & Security Limited; commercial cleaning, pest control and grounds maintenance through Nationwide Property Clean, and specialist drainage solutions via Jet Through Limited.

The Group has landed more than a dozen contracts this year with high-profile names such as Ryder, Mitchell & Butlers, Yates and AFI taking the Group’s client base into the mid-30s.

Adam Atkins, joint managing director of the Diamond Facilities Support Group, said: “We have bold and achievable ambitions for the Group to be more than doubling its turnover by 2022, which will be expedited by the formation of the new businesses.

“Over the years we have built up solid foundations with Diamond Facilities Support as a single entity offering a range of facilities management services, which in turn has allowed us to identify key growth areas and set up dedicated businesses to service these markets.”

Helen Cooper, joint managing director of the Diamond Facilities Support Group added: “Creating an infrastructure where we can offer the majority of our services in-house with a 170+ strong workforce is vital for our long-term growth, because a consistently high level of service will increase the number of referrals that we are receiving and ensure client retention.

“The three new businesses are approaching nearly £1million each to the Group’s overall annual turnover which is really encouraging as we look to grow these three brands across the UK over the next year alongside Diamond Facilities Support.”

A Midlands based facilities management firm has made a bright start to the year by landing two six-figure national contracts with a go-karting attraction and a residential lettings company.

Diamond Facilities Support, based on Birmingham Business Park, is expanding both its leisure and housing portfolio by working with Team Sport and PlaceFirst on long-term agreements.

Team Sport operate 24 go-karting tracks around the UK, while Place First design, build and maintain their own neighbourhoods in locations such as Leeds, Hartlepool and Liverpool.

Both companies will receive a full service offering, ranging from a 24-hour reactive helpdesk and online management system, through to mechanical and electrical compliance, and quoted works.

Adam Atkins, joint managing director at Diamond Facilities Support, said: “These two contracts we’ve won typifies the wide-ranging client base we are developing via word of mouth, which is encouraging news for our continued growth.

“We are excited about our partnership with Place First. This is a new concept in re-energising depressed areas by bringing quality property to the private rental sector and modernising surrounding amenities.

“We are expecting to see this concept expand further around the UK in the near future, so securing this contract could be crucial.

“Team Sport is another fantastic win for us – these are highly popular venues that require frequent attention.

“Moving forward we will be focusing our efforts on expanding our business into markets including fire and security, commercial cleaning and drainage – our focus on direct employment will be key and sets us apart from the competition, we anticipate that 90 per cent of everything we do will be through in-house labour which is unheard of in the industry.”

Photo: From left, Helen Cooper and Adam Atkins are continuing to grow Diamond Facilities Support’s reach

Diamond Facilities Support has signed a six-figure deal to service one of the UK’s leading hire providers.

Speedy Services, which provide a range of services from plant hire to the sale and hire of tools and specialist equipment to businesses and the general public, has enlisted Diamond Facilities Support to service over 200 of their depots around the UK and Ireland.

The on-going agreement will see Diamond Facilities Support provide Speedy Service’s depots with reactive and quoted works, and access to their rapidly growing 24-hour helpdesk.

Speedy Services was founded more than 40 years ago and now has a range of over 2400 products in their catalogue while also diversifying into other services such as safety training, fuel management and event management.

Adam Atkins, joint managing director at Diamond Facilities Support, said: “This long-term deal sees our business breaking into the hiring sector for the first time after winning an extremely competitive tender process.

“We have won a number of contracts this year in the charity, retail and leisure sectors to help us reach our end of year target of £9 million turnover, but working with Speedy Services is one of our biggest deals yet.”

“Breaking into new sectors is key to helping us grow as a business, and we look forward to working with Speedy over the coming years.”

Simon Knapton – Speedy Group Facility and Project Manager UK & Ireland, added: “We were looking for a facilities management supplier that could deliver planned and reactive maintenance via innovative and cost effective delivery methods throughout our wide-ranging depot network in the UK and Ireland. Diamond Facilities Support ticked all of those boxes for us.

“The partnership is one we are hoping to evolve and develop by continuously reviewing both the performance and the strategic vision of the parties via robust key performance indicators and service level agreements.”

Photo: From left, Simon Knapton, Adam Atkins and Helen Cooper