Who We Are

We understand the importance for your business to have a partner you can depend on, for all your property needs.

Diamond Facilities Support offers an innovative and market leading planned, reactive, compliance, and project works service to a diverse range of clients. From fixing a leak to disaster recovery, cleaning and security, we can offer a comprehensive range of services to meet and exceed your expectations.

The key to our success is our model of direct labour combined with an in-house CAFM system that can seamlessly link to any client system for real time and up-to-date communication always.

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We respond. Fast.

Whether you are planning a national programme of works or require urgent help with an unexpected issue, you need a partner who can respond quickly and efficiently.

We're good listeners.

Our emergency response service and FM helpdesk keeps your business running effectively, regardless of the issue and combined with our planned and compliance programmes we can help prevent and minimise any loss of productivity, profitability and ultimately reputation.

Always there for you.

By listening to our customers', we provide a tailored service which offers complete property care 24 hours a day, 365 days a year. We will work with you to save time and money whilst enhancing service delivery.

Diamond Facilities Support is a national maintenance and facilities management organisation, created on the premise that maintenance could be done in a more efficient and dynamic manner driving value and creating success through direct labour.

Our Clients

Diamond Facilities Support is a forward thinking, dynamic and innovative business with many high profile clients including:
boots
biffa
menzies
randstad
care-uk
puregym
wearewithu-2
punch
outcomes
gusto
yha
colloseum
national-care
cote
hft
admiral-2
keys-22
zigup
reconomy-2
camping
yosushi
mha
active-care
busy-bees
gyminfinity-kids
dpd
nation-whide
valiant
holland
gym-group-new-

What They Say

We pride ourselves on our innovative, personal and client tailored approach through direct delivery and an in-house CAFM system that can link effortlessly to any other client system for real-time updates. From a 24/7 FM Helpdesk and the ability to respond to any emergency through direct labour to the management of client nominated suppliers, M&E compliance and project works – we can support all of your facilities needs. We firmly believe in the phrase "if it isn't broken then don't fix it", and will work with you to provide an umbrella solution taking the best parts from what you currently do and combining them with a new, efficient and innovative solution. In a nutshell, we always deliver on our promises.
"We are delighted to have chosen Diamond as our FM provider as they provide excellent customer service and constantly strive for innovation and efficiency, they really do work with us on a partnered basis to deliver ongoing service improvements and cost efficiencies."

Leisure Client

"Diamond provide a 24/7 web based help desk, reactive maintenance, compliance, handyman, quoted works and nominated supplier management. They have implemented a streamlined invoice validation, budget management and KPI reporting system which delivers consistent results and helps to drive improvements. What is different about Diamond is the fact that not only are they a national maintenance and FM provider but they also directly employ engineers across all of the trades whether fabric or M&E, this gives another level of control and service not seen with other FM suppliers."

Restaurant Client

"We chose to work with Diamond due to the unique and cost effectiveness of their offer and their hands on approach. We receive excellent ongoing FM support including 24/7 help desk, Web Portal Management System, Reactive maintenance, compliance, handyman regime, quoted works and nominated supplier management."

Fitness Centre Client

"Diamond secured the contract to manage our office network and provide reactive maintenance, M&E compliance, handyman regimes and quoted works. They work with us on a partnered basis and provide nationwide support through their specialist supply chain and directly employed workforce."

Commercial Client