Diamond Facilities Support continuously look to innovate in everything that we do in order to drive continuous improvement, efficiency and most importantly value for our clients.

We have developed a unique integrated facilities services model called, "Triplicity", which works in conjunction with our bespoke web portal management system and covers all of the services that we provide across all of our operating divisions. This is achieved through an integrated management approach with a central point of contact. We will work with you to tailor a solution to your exact requirements – there is no one size fits all and the key to success is a deep understanding of your business and current processes with respect to facilities management and maintenance. The "Tri-plicity Integrated Facilities Services Model" focuses on 3 key areas being:

1. Helpdesk and Operational Software - including quotation management, budget management, reactive maintenance, planned maintenance & handyman Schedules, nominated supplier management and real-time performance and SLA reporting.

2. Reactive, M&E Compliance, Planned & Handyman Regimes tailored to your exact requirements.

3. FM consultancy and continuous price benchmarking to ensure value for money in terms of your nominated supply chain, any works directly contracted to Diamond Facilities Support and efficiency in operations.

Our operating management system is bespoke and can be uniquely and cost effectively tailored to your organisations operational systems and processes and the services that you require. The system provides real-time access for clients, engineers and nominated suppliers to ensure the most up-to-date information is available hour by hour. This new model combined with our bespoke web portal management system is being rolled out with great success to our current clients and has made a big difference in terms of cost savings and value for money.